Connecting is All About Others

John Maxwell tells the story of traveling in South America and using a tour guide to point out various sites. It appeared the man was not too excited about showing off the wonderful ruins and landscape; perhaps he was all too familiar that he lost the wonder of such ancient history. You’ve probably heard a similar speech, perhaps even at a theme park attraction; the memorized speech. Sometimes what they have to say is much more important than the people they are hired to serve. Any questions can be an inconvenience to the guide, a situation that does not place any value on the tourists.

A Good Guide Draws Others In: Those who don’t get it will often see themselves as the center of the conversation. What they have to say is more important than those to whom they are speaking. Do we see the parallel to teachers yet? We have a message to share, but the message is not the most important part of the small group experience, it’s all about the people.

Self-centered Teachers Seem to Share a Common Philosophy:Ram it in – jam it in, students’ heads are hollow. Cram it in – slam it in, there is more to follow.” Good teachers, leaders and speakers don’t see themselves as experts with passive audiences they need to impress. Nor do they see their interests as most important. They see themselves as guides and focus on helping others to learn.

Sometimes when we deal with people we want them to hurry up and finish telling us their problem so we can give the solution. Perhaps we are not really listening because we are consumed with formulating our response to what they are saying. I saw a cartoon that has a man talking to a co-worker in an office setting, and he says, “There is no I in TEAM, but there is an M and an E, and that spells ME.” It’s really hard to get others interested and involved when we are me focused. When a leader attempts to cast a vision, he has to be focused on others.

Zig Ziglar once said, “If you will first help people to get what they want, they will help you get what you want.” Interaction with others is essential to communication. It is best to focus on others instead of our own needs.

It’s Not About Me: Connecting is never about us, it is about the person with whom we are communicating. We must change the focus from inward to outward.

Immaturity: When we are young, we do not see the big picture, that comes with maturity. Donald Miller says immaturity is like thinking life is a movie in which you are the star. That which we do is often all about us. Maturity is the ability to see and to act on behalf of others. Immature people don’t think about someone else’s point of view.

Property Law as Viewed by a Toddler – by Michael W. Hernandez:

  1. If I like it, it’s mine.
  2. If it’s in my hand, it’s mine.
  3. If I can take it from you, it’s mine.
  4. If I had it a while ago, it’s mine.
  5. If it looks like it’s mine, it’s mine.
  6. If I saw it first, it’s mine.
  7. If I can see it, it’s mine.
  8. If I think it’s mine, it’s mine.
  9. If I need it, it’s mine.
  10. If I say it’s mine, it’s mine.
  11. If you don’t stop me from playing with it, it’s mine.
  12. If you tell me I can play with it, it’s mine.
  13. If it will upset me too much when you take it from me, it’s mine.
  14. If I can play with it better than you, it’s mine.
  15. If you are playing with it and put it down, it’s mine.
  16. If it’s broken, it’s yours.

Remember that maturity does not come with age; sometimes age comes alone.

Ego: Sometimes teachers can develop an unhealthily strong ego, which is a disproportionate sense of their own self-importance. Professional speakers and pastors need to be on guard because they might be looking for compliments after the message is over; positive strokes that say I did good or to validate my performance or competence. Maxwell says that no one can connect with others with this sort of attitude.

Failure to Value Everyone: As teachers we are to make this a priority, to value those in our classes. To succeed in life, we need to learn how to work with and through others. Maxwell tells the story of a Japanese businessman who was asked the most important trade language. Expecting to hear “English,” the response came, “The language of my customer.” Having a good product or service is not enough. Knowing your product but not your customers is like having something to sell but no one to buy.

As teachers, we must speak a language that clearing communicates the message. You can also talk to others until you’re blue in the face but people know in their if your really care about them. Are you a teacher who if fully invested in your class? Do you team teach? If so, are you also in the room the weeks you don’t teach? How do your students know that you really are invested in them if you drive by one week and then are out of their world for the next few weeks?

Insecurity: This is a sure fire reason that people will spend more time on themselves than on others. Ken Blanchard has developed a model of leadership based on the greatest leader ever to walk the planet, Jesus. He says that if a leader is Edging God Out, he will lead in one of two ways. He will either lead out of pride or out of fear. Fear manifests itself as insecurity. It says, “If these people only knew that I am not really qualified or capable to lead this group or teach on this topic, they would not follow me.”

A Matter of Connection: I read about a coffee business that changed it’s focus. While many people might believe that they are in the coffee business serving people, they are really in the people business serving coffee. That’s a great image and change of perspective.

Three Questions People are Asking About You: The point is, we must be able to communicate the attitude of selflessness.

Do you care for me? Your most important life experiences likely involve those who care about you the most. Mutual concern creates connection between people. When we learn to care about others, we learn to connect with them. Connecting with others by caring for them goes beyond profession.

  1. Business: “You can’t make the other fellow feel important in your presence if you secretly feel that he is nobody.” (Les Giblin, former national salesman of the year)
  2. Politics: “If you would win a man to your cause, first convince him that you are his sincere friend.” (Abraham Lincoln)
  3. Entertainment: “Some singers want the audience to love them. I love the audience.” (Luciano Pavarotti)
  4. Ministry: “ I get a speech over with because I love people and want to help them.” (Norman Vincent Peale)

Calvin Miller says, when most people listen to others speak, they are silently thinking:

  1. I am lonely wanting a friend.
  2. I am weeping and want of laughter.
  3. I am sigh in search of consolation.
  4. I am wound in search of healing.
  5. If you want to unlock my attention, you have to convince me that you want to be my friend.

People live better when they care about one another.

Can You Help Me? There is an old saying in sales: “Nobody wants to be sold, everyone wants to be helped.” By helping others we often can help ourselves. As we lift others we receive a blessing and are then lifted up. In sales, I read that we are to focus on benefits rather than features. A feature may be irrelevant to the needs and interests of your audience. A benefit, by definition, is always relevant.

It is a difficult task to create a thirst for learning in your students. Many times we focus on the features (theology and theory) rather than the benefit (guidance in life, peace in your relationships, strength to withstand temptation, purpose and mission). People are bombarded with information and features. To get their attention you need to show you can help.

Can I Trust You? Have you ever bought a car? How was that experience? Much of the industry is designed to keep customers off balance, skeptical and suspicious. Trust is vital to life; it’s more important than love in relationships. Businesses want to create raving fans. These are customers who are loyal to the company or the brand. They recommend the store to their friends. If someone has a positive buying experience, they will even come back from out of state to someone they trust. When the members of our classes become raving fans, we have connected with them.

Summary:
Connecting Principle: Connecting is all about others.
Key Concept: Connecting begins when the other person feels valued.

Practical Steps:

  1. Be a good listener when with other people.
  2. Ask good questions to discover what they value.
  3. Discover shared values and build the relationship based on those values.
  4. Acknowledge people’s strengths and potential contribution.
  5. Invite input and allow others to lead in their area of strength.
  6. Express appreciation for others.
  7. Do something special for your people.

Ten Questions to Ask Your Wife

Do an Internet search on the “ten questions” and you can find them listed, but here I can add some commentary! I was working at the home office of the International Mission Board when Dr. Tom Elliff came to be the Special Assistant to the President for Spiritual Formation (I doubt that title will even fit on a business card). Tom Elliff  is now former president of the IMB. Tom’s original position was a rewarding one for the staff. I remember hearing quality teaching, not only out of the Bible but also flowing out of his extensive life experiences as a missionary, pastor and teacher. On one occasion, during our Spiritual Emphasis Week, Tom shared these ten questions.

Since the Men of Steel are “in it to win it,” we intend to be the best husbands and fathers we can be, not working in our own strength but in the strength found only through our connection with Christ. The base line challenge today comes out of 1 Peter 3:7 where Peter says,

“…husbands must give honor to your wives. Treat your wife with understanding as you live together. She may be weaker than you are, but she is your equal partner in God’s gift of new life. Treat her as you should so your prayers will not be hindered.

Did you get that? Our relationship with God can be hindered by the way we treat our wives! You know, the Bible records that Jesus asked a lot of questions. So, it might be good for us to ask a few questions as well. These are the 10 questions we should ask our wives every year. Ask, and let her respond. The goal is to know her heart:

  1. What could I do to make you feel more loved and cherished? The emphasis is on feeling and not knowing. Think about verbal affirmation of your love. She knows you love her, but does she feel that you love her?
  2. How can I best demonstrate my appreciation for you, your ideas, and your role as my wife? We may speak to others about our wives being the “better half,” but do they feel that their ideas, concerns and input is really up to half in the relationship? Do you brag about her to others? What do her friends tell her about what they heard you say about her?
  3. What could I do to assure you that I hear and understand your heart? Maybe her answer might be, “Asking me these questions is a good start!” A lot of couples have very little understanding of the other. Often times we build walls around us to protect ourselves from pain or shame. We don’t want our wives to know the truth because deep down we believe they will respect or love us less if they only knew the truth.
  4. What could I do to make you feel absolutely secure? How do you protect your wife? Physically is one way, providing a safe place to live without fear, but how about emotionally, spiritually or even morally? Tom told us a story about a husband who was watching TV and the wife watched him watch TV. The point was, watching a television program is one thing, watching TV (flipping channels looking for stuff) is something else. Can our wives see our moral integrity and the marriage relationship going down for the count?
  5. What can I do to ensure that you have confidence and joy in our future direction? The key word in this question is “our.” Does your wife feel that you are both together looking forward to and building the future, or is she just following you? Each cannot be just “doing their own thing” and living under the same roof.
  6. What attribute or practice would you like me to develop or improve? Is there something in my life you would prefer I eliminated? Face it, life means always seeing the opportunity for improvement.
  7. What attribute would you like me to help you develop in yourself? How can I help you in the best possible way? Not all problems can be solved with words. She can now help you to get the picture! How can you be a true partner with your wife?
  8. What achievement in my life would bring you greatest joy to your heart? The Bible is filled with examples of people whose lives were not over until it was over; like Caleb and Joshua, the spies and the Promised Land. The goal kept these two going through 40 years of wandering. A husband needs clear and positive objectives for the second half of life. Nothing encourages a man more than the privilege of accomplishment.
  9. What would indicate to you that I really desire to be more like Christ? Perhaps a deeper prayer life, full commitment to learning the Word of God, sensitivity to sinful activity, elimination of bad habits, friends, practices, a life marked by the Holy Spirit (bearing fruit – Galatians 5:22-23), that Christ is running the show rather than you.
  10. What mutual goal would you like to see us accomplish? Marriage is not about me, it’s about us. How can we make the most of our time spent on this earth?

Tom and his wife set aside a weekend retreat each year. Will you commit to ask these questions of your wife?

PS: if wives are looking for ten questions to ask her husband, check out what Tom’s wife asks him every year.